You can now pay your City of Milton utility bill for water and sewer by having it automatically deducted from your checking or savings account. As a customer you'll save time preparing payments, save money on postage and check fees, improve your budgeting, eliminate the chance of late payment, and save time balancing your bank statement. Call the Water Utility Office at 608-868-6900 to request an enrollment form, or click here to download a form.

Common Questions?

1. How long will it take after I fill out the Enrollment Form to begin paying my bill by automatic bank payment?

Enrollment takes one to two months; so remember to keep making payments until you receive the confirmation message on your utility statement. When you receive the first bill which reads, "DO NOT PAY, Automatic Payment Authorized" you will know you are on automatic bill payment.

2. Why do I need to attach a pre-printed, voided check?

Attaching a pre-printed, voided check is required to ensure all bank account information is correct. It helps to avoid mistakes, which may slow down the process.

3. What if I plan to change banks?

If you plan to change banks, please call (608) 868-6900 promptly. Then, simply complete and sign a new Enrollment Form and attach a voided check from your new account.

4. Will I continue to receive a quarterly Utility Bill?

Yes. You will continue to receive your bill as usual. You will know the exact date of payment before it is deducted from your account. If you have a question about your bill, you can call and get it resolved.

5. Who will have control over my bank account?

You are the only person who has control over your account. When you sign up to pay your utility bill by Automatic Bill Payment, you are not giving the City of Milton control over your account; you are simply authorizing payment to be made each quarter to the City of Milton.

6. Who can I contact for more information?

If you have any questions, please contact: Dawn Pierce, Utility Billing Clerk at 608.868.6900 ext. 24 or dpierce@ci.milton.wi.us.