COVID-19 (Coronavirus)

City of Milton Staffing and Service Updates:

Face Mask Advisory and Face Mask Policy for City Facilities

The Common Council approved a Public Health Advisory recommending the public wear face masks to help slow the spread of COVID-19 at their meeting on July 28, 2020.  This is NOT a mandate or an ordinance and therefore not enforceable. 

In support of the advisory, the Common Council also approved a policy making it a requirement to wear face masks in City of Milton facilities.  The policy defines public facilities as City Hall, Public Works Facility, Police Department, Milton Public Library, and the water/wastewater utility offices.  This does not include parks or other outdoor spaces and there is also an exemption for polling locations.  If a visitor to one of these facilities doesn’t have a mask, one will be provided.  

Both of these documents are available on the City's website:

City of Milton Operations Information - June 17, 2020

The Common Council approved moving into Phase 2 of the City’s Reopening Phased Plan at their meeting on June 16.  Below is a list of changes taking place based on this decision.

  • City facilities are reopening. The City continues to encourage the public to utilize alternative methods of completing business with the City (paying bills online, calling or emailing staff, etc.) in order to reduce the potential for exposure for our staff, their families, and our community members.
    • City Hall - Reopening for regular hours Wednesday, June 17.
    • Police Department lobby - Reopening for regular hours Wednesday, June 17.
    • Public Works lobby - Reopening for regular hours Monday, June 22.
    • Milton Public Library - Please check their website or Facebook page for updates on their operations.
  • Park bathrooms will open to the public on June 22.  The bathrooms will be cleaned once per day.  Community members can use the facilities at their own risk.  We encourage everyone to practice good hygiene by washing your hands with soap and water for at least 20 seconds, limit the number of people in the restroom at one time, and avoid touching your face and other surfaces.
  • Park pavilions and Community House rentals will resume with guidance from City Hall requesting gatherings be limited to 25 or less in congruence with the revised guidelines from Rock County.  They will be rented every other day in order to allow sufficient time for the facilities to be cleaned.  There will only be five picnic tables under each pavilion and five tables at the Community House.

Contactless Service Options and Operational Changes

Below is a list of contactless service options.  While our staff loves to interact with our community members, we continue to ask our community members to use these alternatives in order to decrease potential for exposure to our staff, their families, and other community members.  The information below also lists operational changes the City has made to decrease contact between our staff members and community members.

City Hall and General Updates and Information

  1. Payments can be placed in the drop box located outside of City Hall or mailed.  You can also make payments online.  
  2. Documentation you need to provide to the City can be placed in the drop box outside of City Hall.  
  3. Voicemails left for staff in all departments will be checked on a regular basis and calls will be returned as soon as possible.
  4. Staff are also available by email.  Use the staff directory on the City’s website to find email addresses for staff members.

Police Department

  1. Police officers will continue to respond to calls for service.  However, in order to both maintain the health of our staff and to prevent potential spread of the virus in the community, officers are going handle as many calls as possible without coming into physical contact with others. Any calls that they can manage by phone, email, or a combination of the two will help to keep all of us healthy.  If you need to contact a police officer, please call the non-emergency number at (608) 757-2244.  Call 911 if there is an emergency, and you need an officer to respond.

Public Works Department

  1. The Department of Public Works will continue to perform essential services for the community, including, but not limited to, maintaining the City’s water and wastewater infrastructure.  Staff are working staggered schedules to help prevent exposure among staff members.
  2. The Goodrich Square Splash Pad will remain closed until further notice.  The City’s Reopening Phased Plan shows the splash pad opening when we are in Phase 3.
  3. Refuse and recycling collection will continue as scheduled.  Refuse and recycling collection is considered an essential service.  If there are any changes to the collection schedule, we will notify residents on our website and social media.  The collection schedule is available on the City’s website.
  4. If you need a building permit, contact the Public Works Department at (608) 868-6914 or email Administrative Assistant Brenda Mathews at

Milton Public Library

  1. Programming continues for the Milton Public Library on all of their social media platforms.
  2. Curbside pickup at the Milton Public Library started on April 27.  Check their website for more information.

Additional Resources (linked below)